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In today’s healthcare environment, maintaining successful hospital accounts receivable (A/R) operations can be a daunting challenge. Increased focus on cost containment limits hospital staff and resources. Overburdened personnel face the added challenge of navigating complex, constantly changing reimbursement codes and regulations. All the while, supporting both medical and financial priorities can be a difficult balancing act. Despite diligent efforts, over one third of all receivables go uncollected for 60, 90, 120 days and more. Many of these receivables are never collected.
By using the services available to you from IPS we can help reverse this trend. We offer assertive, strategic A/R services designed to dramatically improve your facilities bottom line.
One of the foundations of our processing centers capabilities is the state-of-the-art Siemens Invision System- the Gold Standard in A/R software. The advanced platform of the Siemens Invision system seamlessly captures and integrates your hospital data, and then tracks and prioritizes all billing records to help implement rapid and efficient collection. Each claim is thoroughly screened for accuracy, and incorrect claims are identified for correction. The system also generates customized reports to meet your facility’s planning needs.
All of employees are highly trained in coding techniques and reimbursement regulations and possess a thorough knowledge of all state and federal regulations. To ensure that we keep pace with changing industry trends, an onsite compliance officer provides ongoing training to all the staff. It is this critical knowledge and focus that generates such outstanding results for your outstanding receivables.
We understand that confidentiality and security are critical to your facility. That’s why every employee and vendor is required to sign a confidentiality agreement upon hire. Comprehensive security measures are taken at all offices, and paper waste is disposed of by a bonded and licensed shredding service. All data is backed up nightly and secured in an offsite, fireproof facility. Independent auditors are also used to ensure optimum compliance and added security.
Your partnership with our processing center is so seamless that it will never be apparent even to your payors. All communications are performed solely under the hospitals identification, and the staff adheres carefully to your established guidelines, while we are virtually invisible, the results of our efforts can be highly visible.